Warranty Claims

 

MSD handles warranty claims for Mammut Avalanche Safety Products, 509 and Highmark By Snowpulse. For all other brands, please contact the manufacturer directly. Please fill out all fields below for your claim and we will respond to you with an RA and instructions within 2 business days. Please note, the more information you can provide us with, the quicker we will be able to process your claim!

Please include a minimum of one image of the product requiring warranty.*

* - required fields

 

Warranty Policies

 

509

MSD handles the Canadian Warranty Claims for 509. Please fill out the above form to begin the process. We do recommend reading the 509 Warranty Policy on their website prior to filling out the form to assess if your product qualifies for warranty.

 

Highmark by Snowpulse

MSD handles all Warranty Claims for Highmark by Snowpulse. Please fill out the above form to begin the process.

 

Mammut

Though MSD may inevitably handle your claim, the process does need to start with Mammut (i.e. we cannot perform the work until you obtain an RA from Mammut). Please call their head office at 1 800 451 5127 to receive an RA for your shovel/probe/transceiver

 

TOBE Outerwear

All TOBE warranty claims are handled by TOBE. Please visit their Warranty Page for more information and to file your claim.

 

Skinz Protective Gear

All Skinz Protective Gear claims are handled by Skinz Protective Gear USA. Please visit their Warranty Page for more information.

 

Alpyne Apparel

All Alpyne Apparel claims are handled by Alpyne Apparel. Please contact them at info [at] alpyneapparel [dot] cominfo[at]alpyneapparel[dot]com for more information.

 

Cheetah Factory Racing

All Cheetah Factory Racing claims are handled by Cheetah Factory Racing. Please contact them at dave [at] cheetahfactoryracing [dot] comdave[at]cheetahfactoryracing[dot]com for more information.

 

Frankensled

All Frankensled warranty claims are handled by Frankensled. Please visit their Warranty Page for more information and to file your claim.

 

Diva’s Snow Gear

All Diva’s Snow Gear warranty claims are handled by Diva’s Snow Gear. Please visit their Warranty Page for more information and to file your claim.

 

SlyDog Skis

All SlyDog Skisclaims are handled by SlyDog Skis. Please contact them for more information.

 

Strikt Gear Company

All Strikt warranty claims are handled by Strikt. Please visit their Warranty Page for more information and to file your claim.

 

Snowpulse

MSD handles all of the claims for Snowpulse cylinders in Canada. Please fill out the above form to begin the process. Please refer to the image below, as we may ask you to let us know what series/state your cylinder is in.

 

Snowpulse cylinders warranty
1.888.987.SLED | 250.344.5060
info [at] MountainSportsDistribution [dot] cominfo[at]MountainSportsDistribution[dot]com
802 9th St N, Golden, BC V0A 1H2, Canada