Please contact your CSR at Mountain Sports Distribution (email@example.com or 250.344.5060) prior to returning an item.
All returns require a Return Authorization Number (provided by CSR) to be returned.
Returns will be handled on a case by case basis, but are will only be considered if:
- Product was originally purchased in current season.
- Product is in original condition, without any labels from dealer or shipping company on the product or packaging.
- Product and packaging are in new condition.
- Total wholesale value is less than $2500.
A 15% restocking fee maybe applied if the return is initiated more than 2 weeks after the goods have been received.